# Support & Onboarding Help

Run into an issue in the platform, or have a question about a feature?  There are numerous ways that you can get in touch with the Validia team!

1. Reference our documentation! These docs cover every feature of the product, and may be able to help with your current issue.
2. Use our Support Link to report an issue or file an inquiry. A Validia representative will get back to you within 24 hours to help resolve your issue! You can find the support link [here](https://share.hsforms.com/1HwzM3J4jRdilAA7g9Wz5LArhfq3).
3. For urgent issues and inquiries, **reach out to** [**paul@validia.ai**](mailto:paul@validia.ai) **with the&#x20;**<mark style="color:red;">**Subject Line: "Validia Support"**</mark>**&#x20;and we will get back to you as soon as possible.**

<figure><img src="/files/DVpWFlHhIT4Bm3iJtiY0" alt=""><figcaption><p>The Validia Team!</p></figcaption></figure>


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